
What even is MelinaCraft?
Answering Your Questions
How long does it take to make and ship my order?
How long does it take to make and ship my order?
Each lamp is handmade, so processing takes a few days before shipping. I take my time to make sure everything is done right. In total, you can expect your order to arrive within 8–16 days, depending on your location.
Are these lamps really handmade?
Are these lamps really handmade?
Yes. Every piece is made by me with real time, care, and attention to detail. Nothing is mass produced.
Do you offer returns or refunds?
Do you offer returns or refunds?
Yes—but only if you purchase shipping protection and the 30-day warranty with your order. This allows you to request a return or refund if something goes wrong. Without these, orders are considered final.
What if my lamp arrives damaged?
What if my lamp arrives damaged?
If your lamp arrives damaged, please contact me within 48 hours with photos. If you purchased shipping protection and the 30-day warranty, I’ll make it right with a replacement or refund.